Do you need help to cross the difficult rivers of change and mountains of resistance and advice on selecting the right stones to be successful, reach out to us and we can provide you with management expertise to support your team with the trip.
Remote SAP Logistics and Planning Support
QA Audit for SAP Projects
Coaching SAP Users
Every business is different to some extent. With our SAP Logistics and Planning support desk, we can provide tailored SAP support packages to suit your unique business requirements. We provide a full range of functional services to clients based locally, nationally and internationally. We deliver support on a proactive, reactive or project basis, with built-in flexibility.
Our support desk can provide first, second and third line functional support. You can use our services when you have high demand and your team needs help. You can engage us for a single problem solved in 10 minutes or more complex challenges which need our full attention for an extended time. We’re flexible, and we make it work for you. We can shape a support package to suit.
Our remote support services cover:
24 hour managed support
Flexi support desk hours
Technical support projects
The benefits of our service include:
Value for money, with the right package and support expertise to match your exact needs
Improved cost control, only paying for the support you need
Flexible packages, able to support changing business requirements
Out of hours support, there whenever you need us
A wider knowledge base of SAP experts to tap into, with functional and technical experts
Given our commitment to flexibility, honesty and knowledge transfer, combined with the complete expertise to optimize SAP support, we can be the support partner you want to work with.
Is your SAP project falling apart or is it on a challenging path raising uncertainty about its future? Any SAP project could go off track and eventually fail if not led and managed properly throughout its lifecycle. Some SAP projects are rather large and complex involving multiple phases and several IT vendors to meet one common goal. Add the aggressive timeline, budget, and capabilities of systems integrators. If all of these attributes are not well managed and controlled throughout the project, it could lead to an overall project failure.
QA Audit for SAP Projects is an advisory service provided to the CIO / VP to enable your executive leadership to achieve more visibility of possible project failure, access the current state and recommend corrective actions. We can help you and your team to get back on track.
Coaching SAP Users provides a mechanism to give you and your team personalized assistance and custom training for your SAP implementation. After an exploratory session with your key users and SAP team, we detail the custom approach built around your business processes, but leveraging our expertise. We will offer alternative methods and give you a deeper knowledge of what is going on ‘behind the scenes’ in your organization, your process and your SAP system if needed.